Refund Policy

All projects require a signed contract that clearly specifies the scope of work, deliverables, timelines, and payment terms prior to the start of any project. While deposits and payments are structured to reflect the commitment of time and resources, Rhema Artworks Gallery acknowledges that refunds may occur under certain circumstances.

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Once a project has begun, any refund or re-balance of fees will be determined by mutual agreement between the client and the artist, based on the percentage of work completed. If a project must be paused, revised, or terminated due to circumstances beyond either party’s control, both parties will review the progress made and agree in writing to a fair adjustment of fees reflecting work performed, materials used, and time invested.

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This re-balance policy is designed to protect both the client and the artist by ensuring transparency, fairness, and accountability while maintaining a professional and respectful working relationship.

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In the event of any cancellation, whether initiated by the client or due to unforeseen circumstances, all artwork, concepts, sketches, designs, video footage, recordings, drafts, and creative materials produced up to that point shall remain the sole property and under the complete control of the artist. No physical or digital materials may be used, reproduced, distributed, published, or transferred by the client without the artist’s prior written consent.

Until full payment is received and all contractual terms are satisfied, the artist retains exclusive possession and ownership of all creative work, including unfinished and completed pieces. This policy ensures the protection of the artist’s intellectual property, creative rights, and professional integrity.